Brevity is constructive

There has been a long standing debate as to what is the most number of clicks a user will endure without getting frustrated to getting where they want to go. Steve Krug proposes that the question be dealt with slightly differently and that we address it as follows: “it doesn’t matter how many… click[s], as long as each click is… mindless…”

Whilst the user is on a mission and on a direction towards their intended goal —…